Vol. I · Issue 01Spring · 2026Builder live$49 USD · One-time

Questions & Answers · 19 entries

Frequently asked, plainly answered.

Five buckets: purchase, setup, technical details, updates, and support. No marketing maze, no buried pricing.

Purchase05 entries
How much is it?

$49 USD, one-time. No subscription, no tiers, and no usage meter for the starter kit.

What payment methods do you accept?

Checkout runs through Stripe test mode during this preview pass. Card, wallet, and invoice options depend on the Stripe checkout session.

Can I buy this for a team?

Yes, but the intended license is one license per person. If a teammate needs the files, buy another seat.

Do you offer refunds?

Yes. Email support within 14 days if the kit is not useful for your workflow.

Can I get an invoice?

Yes. Stripe sends receipts and invoices to the checkout email address.

Setup04 entries
How long does setup take?

Most users should expect 2 to 4 hours for the first useful agent, depending on the tools they connect.

Do I need to be a developer?

No. The files are written for operators who can copy, paste, edit, and connect tools carefully.

Where do the agents run?

The runbooks are plain Markdown. They can guide work in OpenClaw, Claude, OpenAI, or your own runtime.

Is onboarding included?

The base kit is self-serve. White-glove install can be offered separately when the scope is clear.

Technical04 entries
What are AGENTS.md, TOOLS.md, and HEARTBEAT.md?

AGENTS.md defines the role and boundaries. TOOLS.md lists the local environment. HEARTBEAT.md describes recurring checks and status behavior.

Can I edit the files?

Yes. Editing is expected. The files are yours after download and should match your actual workflow.

Does Builder store my data?

The Builder is designed around browser-generated Markdown. No data should leave your session unless you explicitly submit or download it.

Is the kit open source?

Not yet. The product is sold as a packaged starter kit with member access and updates.

Updates03 entries
How often will it be updated?

Expect a small monthly update and a larger quarterly pack drop while Vol. I is active.

How do I get updates?

Use the same checkout email to access the member area and download the current files.

Will the price go up?

Probably. Current buyers keep access to this starter kit issue at the $49 purchase price.

Support03 entries
How do I get help?

Email support@openclawcrew.com with the workflow, tools, and error or blocker you are seeing.

Can I request a runbook?

Yes. Requests help shape future pack drops, especially when they include a real workflow and stop conditions.

What happens if an integration changes?

We update the affected guide or runbook and publish it through the member area.